Privacy policy

Vodafone Group Plc (hereinafter referred to as "Vodafone" "us" "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws. You can visit www.receiver.vodafone.com (the "Site") without disclosing any personally identifiable information about yourself.
We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit the Site. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

For the purposes of this Privacy Policy Statement "Vodafone Group" means Vodafone Group Plc and any company or other entity in which Vodafone Group Plc owns (directly or indirectly) more than 15% of the issued share capital.

You should read this notice in conjunction with the Terms and Conditions of use for the Site.

Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent and typically when you register on this Site to upload content, post comments, request information or other services or when you respond to communications from us (such as questionnaires or surveys).

The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address and lifestyle. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated to you.

You acknowledge that by disclosing any information to us through the Site, you consent to the collection, storage and use of such information by us as set out in this Privacy Policy Statement. If you have any specific concerns not addressed in this document, please contact us at [email address].

Your email address is only used for confirming your registration details and password (and for sending new passwords should you forget your current one).

This Site uses cookies to store information on your local computer. These cookies only serve to improve your user experience and to identify you as a valid user, to ensure that no one else can simultaneously log in and use your profile.

You acknowledge that chat, discussion group or bulletin board services and similar services that may be offered by Vodafone ("Public Communication Services") are public communications and your communications may be available to others and consequently you should be cautious when disclosing personal or sensitive information or any information which may identify you. Vodafone is not responsible for, and does not control or endorse any content of any Public Communication Services. We may monitor such traffic via electronic software or otherwise in order to check for obscenity, defamation or abusive language, which we reserve the right to remove at any time in accordance with the Terms and Conditions of Use of this Site.

Please be aware that we reserve the right to disclose any personal information you provided as required by law or in the good faith belief that failure to comply with a legitimate request from a law enforcement agency would be likely to prejudice the prevention or detection of crime or the apprehension or detection of offenders.

Information Security

Vodafone endeavours to protect the security of your information as much as we endeavour to protect our own information and network. Vodafone has specialised security teams who are constantly reviewing and enhancing our technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Intranet. Vodafone cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. If you wish to notify us of any activity on the Service that you reasonably believe is in breach of the Terms and Conditions, or if your personal data have been mishandled or abused, please follow this Link.

Transferring your information outside of the European Economic Area**

It may be necessary to transfer your personal information to other companies within the Vodafone Group located in countries outside of the EEA. This may happen where our servers or such companies are based outside of the EEA or where you use our services and products while visiting countries outside of the EEA. The data protection and other laws of these countries may not be as comprehensive as those in the UK or the EU - in these instances we will take steps to ensure that your privacy rights are respected.

**The European Economic Area (EEA) currently comprises the Member states of the European Union plus Norway, Iceland and Liechtenstein.

Privacy Support

Vodafone reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.